Originally posted on Human Factors and Ergonomics in Practice:
On 21 April 2016, we co-presented the Donald Broadbent lecture at Ergonomics and Human Factors 2016…
Category: Human Factors/Ergonomics
There has been much talk in recent years about ‘never events’ and ‘zero harm’, similar to talk in the safety community about ‘zero accidents’. It sounds obvious: no one would want an accident. And we all wish that serious harm would not result from accidents. But as expressed and implemented top-down, never/zero is problematic for many reasons. In this post, I shall outline just a few, as I see them.
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Humanistic Systems 